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  • 7 Topics
    18 Posts
    a test of poll...
    Thu Oct 13, 2016 12:04 pm
    ryang6 View latest post
  • As the Wheels Turn

    This is the room for happenings throughout the transit industry.
    5 Topics
    9 Posts
    Ohio Transit Age...
    Tue Jan 31, 2017 4:50 pm
    Carmalee View latest post
  • Americans with Disabilities Act

    This sub forum will be for the discussion of all things ADA. Do you have a question? Post it here! Do you have experience with one of the questions? Please add your insight! In addition to discussion topics there will be links for resources and articles with information that you can use!
    Moderator: Moderators
    5 Topics
    9 Posts
    Professional Dev...
    Mon Oct 17, 2016 12:40 pm
    Carmalee View latest post
  • Bus Stops and Passenger Amenities

    Bus stops used to be a square sign on a post by which you waited for your next bus to arrive in many areas. With the addition of technological advances, ADA requirements, and the growing demand for enhanced amenities, bus stops have taken on a whole new meaning. Transit agencies are continually looking for ways to improve and enhance bus stops throughout their systems that people are able to recognize. A destination type bus stop with passenger amenities promotes consistency, improved safety, and convenience encouraging more people to use transit. Passenger amenities at bus stops have become an expected infrastructure component, and in some places required once ridership reaches a certain level at a bus stop. Specific amenities can include concrete landing pads, bus shelters, benches, trash cans, artwork, lighting, real-time passenger data, etc. Many transit agencies have specific guidelines and design standards regarding when passenger amenities are required, what is required, where they should be placed, and how to build the foundation on which to place particular amenities.

    What is your transit agencies’ guidelines involving bus stops and passenger amenities? What success have you had implementing passenger amenities at bus stops in your agency, as well as what has not been successful? What kind of innovative ideas have you implemented in your jurisdiction or heard about through other agencies?
    Moderator: Moderators
    1 Topics
    2 Posts
    Add a stop?
    Thu Oct 13, 2016 12:26 am
    brandon.watson View latest post
  • Employee Compensation

    As members of the public transportation industry the well – being of our clientele is always uppermost in our mind. We strive to provide an environment that keeps our passengers feeling happy and content. As difficult as this task can be, it sometimes pales in comparison to the task of keeping our employees feeling the same. Employee turnover due to insufficient pay and benefits is an ongoing challenge for many public transportation organizations. The expense of continually replacing veteran employees with new employees can cost an organization a great deal in many ways such as time, money and quality of service just to name a few. As other businesses using different business models begin to move in to the public transportation arena we may find it even more difficult to keep qualified personnel on board.

    How has your organization handled this challenge? What has been the price to your organization when you have been unable to stem the loss of valued employees? What steps, if any, have you taken to attract and keep quality people in your organization?
    Moderator: Moderators
    1 Topics
    4 Posts
    Keeping drivers...
    Mon Oct 10, 2016 12:22 pm
    Carmalee View latest post
  • FMLA

    The Family and Medical Leave Act of 1993 (FMLA) is a United States federal law requiring covered employers to provide employees job-protected and unpaid leave for qualified medical and family reasons. Intermittent FMLA is leave taken in separate blocks of time for a single illness or injury. A reduced leave schedule reduces an employee's usual number of working hours per workweek, or hours per workday. It is a change in the employee's schedule for a period of time, normally from full-time to part-time. Although this was designed to help protect the employee’s job, there are those that have saw fit to abuse it. Intermittent FMLA, in particular, has been abused the most and is disrupting business for most of us. Although we get frustrated, we have to be careful of how we proceed to avoid depriving someone of their legal rights.
    Moderator: Moderators
    2 Topics
    3 Posts
    Avoiding Abuse a...
    Thu Oct 13, 2016 1:17 am
    Carmalee View latest post
  • Incentives

    Incentive is something that incites or tends to incite action or greater effort, as a reward offered for increased productivity. An incentive is an event, object, or an item of value for an action that is intended to spur employee to work hard. If they aren’t offered the proper incentives, it is highly difficult to get your employees to do anything extra for you let alone the basic responsibilities of their job.

    Here are some examples of incentives that could be used in the workplace:

    • Recognition Incentive
    • Appreciation Incentive
    • Reward Incentive
    • Compensation Incentive

    Moderator: Moderators
    2 Topics
    5 Posts
    Wed Oct 19, 2016 2:10 pm
    MTS-Boomer View latest post
  • Policies

    Transit Operating policies help an organization address internal and external issues. Below are three (3) major issues that have an effect on the service Transit Agencies provide to the Public. Each issue has resulted in Transit Agencies adopting a policy to address the issue.

    The policies/issues for discussion are:

    Policy Goal of Policy
    ➢ Employee Attendance Policies Reduce Absenteeism. Increase Productivity
    ➢ Vehicle Accident Policies Reduce Vehicle Accidents. Address Unsafe Operator Practices
    ➢ Customer No-Show Policies Reduce No Show Incidents

    Moderator: Moderators
    1 Topics
    3 Posts
    No Show Policy...
    Wed Oct 19, 2016 3:39 pm
    MTS-Boomer View latest post
  • Safety

    “Public transit systems are an essential transportation option for so many and we must continue and even improve on their strong safety performance records,” said U.S. Transportation Secretary Anthony Foxx. One focus of this forum is to help local transit professionals in the development of comprehensive plans to manage risk and improve safety for the thousands of people who work and use public transportation every day. No matter the size, all public transit systems should regularly evaluate safety policies. This forum is a great place to exchange ideas that:

    - Makes a safer industry safer
    - Fosters sound safety policy
    - Develops and shares efficient practices for risk management & safety assurance
    - Help grow a strong safety culture within every transit system.

    Moderator: Moderators
    2 Topics
    3 Posts
    Public Transit i...
    Tue Nov 01, 2016 3:07 pm
    Carmalee View latest post
  • Stress/Burnout

    Although I have not completed a study on the subject, it is probably safe to say that the productivity at a transit agency can be closely correlated to employee stress. It is nearly impossible to deliver excellent service to the customer if you feel stressed or burned out. No matter if you are in the driver seat or at the office answering calls and emails, it is difficult to mask how we feel. Like the domino effect, stress can be transferred to others. Depending on the root cause of the stress, it can lead to things such as; higher turnover rates, preventable collisions, customer complaints and a bad reputation of the agency. If my theory is correct, should stress be taken out of the equation, productivity should improve.

    Moderator: Moderators
    3 Topics
    5 Posts
    LinkedIn Discuss...
    Mon Nov 28, 2016 6:18 pm
    Carmalee View latest post
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